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Policy Changes, Updates, and more.

Frequently Asked Questions

How do I add or remove a vehicle on my policy?

It's simple to add a vehicle to your policy. You will need to contact an agent by phone. Call (704) 596-9991 today.

Should take just a few minutes.

How do I make changes to my policy or apply for addtional coverage?

Policy Changes are simple when you contact an agent by phone.

Call (704) 596-9991 today.

How do I make a payment?

We make payments easy with three options.

1.) Call (704) 596-9991 to speak with an agent during regular business hours.

2.) Pay directly through your insurance carrier's website or app.

Click Here to find your insurance company payment link or app..

Why am I being asked for an FS-1?

In North Carolina. you can not go one day without insurance on your tag. If your insurance cancels, the insurance company will notify DMV that you no longer have a valid policy. This form is used to show that you did in fact have insurance on the date in question.

Can I receive text updates from Mitchell Insurance?

Yes. Please ask your agent for text message updates.

Do you shop my policy?

Our agents shop your policy each time you are up for renewal with our wide array of insurance companies. That being said, if you would like to review discounts and coverages we are happy to shop your policy at any time.